FAQs

Frequently Asked Questions | AdvantaClean of Chattanooga

At AdvantaClean of Chattanooga, we understand that you may have questions about our services, processes, and what to expect. Below, we’ve compiled answers to the most commonly asked questions to help you better understand how we can assist with your property restoration and cleaning needs.

Frequently Asked Questions FAQs | AdvantaClean of Chattanooga

General Questions

We offer a comprehensive range of services, including:

  • Water Damage & Cleanup
  • Mold Removal & Remediation
  • Air Duct and Coil Cleaning
  • Sanitizing Services
  • Fire Damage Cleanup
  • Moisture Control Services


If you’re unsure which service is exemplary, contact us for a free consultation at
(423) 541-0444.

Yes! We serve residential and commercial clients, offering tailored solutions to your needs.

We are available 24/7 to respond to emergencies like water or fire damage. Call us anytime, day or night.

Water Damage & Cleanup

Water damage should be addressed as soon as possible—ideally within 24-48 hours—to prevent mold growth and further structural damage.

 Our process includes:

  1. Assessing the damage and identifying the source of the water.
  2. Extracting water and drying the affected areas.
  3. Cleaning, sanitizing, and deodorizing.
  4. Restoring your property to its pre-damage condition.

Mold Removal & Remediation

Signs of mold include:

  • Musty odors
  • Discolored walls or ceilings
  • Respiratory issues or allergy-like symptoms
  • Visible mold growth

If you suspect mold, contact us for a professional inspection.

Absolutely. Our certified technicians follow industry best practices to safely and effectively remove mold while protecting your property and health.

Air Duct and Coil Cleaning

Over time, dust, allergens, and debris can accumulate in your air ducts, reducing air quality and HVAC efficiency. Cleaning your air ducts ensures cleaner air and extends the lifespan of your HVAC system.

We recommend frequently cleaning your air ducts every 3-5 years or more if you have pets, allergies, or recent renovations.

Sanitizing Services

Our sanitizing services focus on disinfecting high-touch surfaces, air ducts, and spaces using EPA-approved products to eliminate germs, bacteria, and viruses.

Our sanitizing services are ideal for homes and businesses after illness outbreaks to ensure a safe and healthy environment.

Fire Damage Cleanup

 Our fire damage cleanup process includes:

  • Removing soot and smoke damage
  • Cleaning and deodorizing affected areas
  • Restoring your property to its pre-fire condition

We use advanced equipment and techniques to eliminate smoke odors from your property.

Moisture Control Services

Look out for these signs:

  • Musty odors
  • Warped or buckling floors
  • Condensation on windows or walls
  • Mold growth

Our moisture control services, including crawlspace encapsulation and dehumidification, eliminate excess moisture that fosters mold growth, protecting your property.

Payment and Insurance

Yes, we work directly with insurance companies to streamline the claims process and reduce stress for you.

We accept various payment methods, including credit cards, checks, and insurance claims. Contact us for details.

Still Have Questions? Contact Us!

If you didn’t find the answer you were looking for, our team is here to help. Contact AdvantaClean of Chattanooga today!

(423) 541-0444

Let us provide the answers and solutions you need to restore and protect your property with confidence.